PRIVACY / INFORMATION GOVERNANCE

Protecting personal informationwith clear governance.Protecting personalinformation withclear governance.

IDY Corporation manages personal information received from customers, business partners, applicants and other individuals for clearly stated purposes.

Effective date2026.09.20

Data controller: IDY Corporation

1. Our commitment

IDY Corporation (“IDY”) recognizes the importance of personal information and handles it appropriately in accordance with Japan’s Act on the Protection of Personal Information and other applicable laws and guidelines.

2. Information we collect

For inquiries, document requests, product and service delivery, maintenance, support, recruitment and other business activities, IDY may collect your name, organization, department, title, address, telephone number, email address, inquiry details and relevant product or service information.

This website may also collect IP address, browser and device information, access time, referrer, cookies and similar access data for security, troubleshooting and service improvement.

3. Purposes of use

IDY uses personal information for the following purposes:

  • responding to inquiries, document requests, quotation requests and business discussions
  • providing products, firmware, manuals, maintenance, support and related services
  • performing contracts, delivery, billing, after-sales service and quality management
  • providing product, service, event and technical information where consent or another lawful basis applies
  • improving products, services and this website, analyzing usage and preventing abuse
  • recruitment and communication with applicants
  • meeting legal obligations and protecting IDY’s rights and property

4. Disclosure to third parties

IDY does not disclose personal data to third parties without consent, except where permitted by applicable law, including where required by law or necessary to protect life, health or property.

5. Service providers

IDY may engage cloud, email, maintenance, delivery and other service providers to the extent necessary for the purposes above. IDY selects appropriate providers and supervises them through contracts and other necessary measures.

6. Security measures

IDY implements and reviews organizational, personnel, physical and technical safeguards designed to prevent unauthorized access, leakage, loss or damage.

7. Requests concerning personal data

Requests for notice of purpose, access, correction, addition, deletion, suspension of use, erasure or suspension of third-party disclosure will be handled in accordance with applicable law after identity verification.

8. Cookies and access logs

This website may use cookies or similar technologies for functionality, security and usage analysis. On the public site, IDY uses Google Analytics to measure page visits and successful inquiry form submissions. Names, email addresses and inquiry messages are not sent in analytics events.

Please refer to Google’s Privacy Policy for information about Google’s handling of data. Browser settings can restrict cookies, but doing so may affect some features.

9. Changes to this policy

IDY may revise this policy in response to changes in law, services or data-handling practices. Material changes will be announced on this website.

10. Contact

For privacy inquiries, complaints or requests concerning your personal data, please contact IDY through the inquiry page.

IDY CorporationForest Akihabara Building 6F, 3-9-3 Iwamotocho, Chiyoda-ku, Tokyo 101-0032, Japan
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