SUPPORT / PRODUCT RESOURCES

Product support

Check the model on the product label, then download the applicable firmware, manual or catalog directly. You can also contact IDY here about products, configuration and maintenance.

01 / MODEL-BASED DOWNLOADS

Select resources by model

Choose the row that exactly matches the model shown on the product label. Each button opens or downloads the resource directly.

Product / ModelAvailabilityAvailable resourcesInquiry
LTE ROUTER / CURRENT & LEGACY SUPPORTiR700B-LTE4
STANDARD SALES
LTE ROUTER / CURRENT & LEGACY SUPPORTiR700B-LTES
CONTINUED SUPPLY
LTE ROUTER / CURRENT & LEGACY SUPPORTiR700B-LTED / LTEK / 3GD / 3GS
SUPPORT COVERAGE
LTE ROUTER / CURRENT & LEGACY SUPPORTiR700B-LTE4T
OVERSEAS MODEL
Before updating firmware, verify the exact product model and current version.Firmware update precautions

Firmware for a different model may prevent the product from operating correctly. Back up the configuration and do not disconnect power during the update.

PRODUCT DOCUMENTS & DEVELOPMENT

Specifications and development resources

iS110B
View details

Development resources and support

IDY does not provide direct software support.

Documentation and sample code

Check your board revision and development environment before using the published documentation or sample code. The current GitHub source includes Type-C handling. Historical changes and patches are reference material for legacy samples, not instructions to patch the current source.

Development questions

For sample-code issues, check existing GitHub Issues and include your board revision, development environment and reproduction steps when reporting a problem. For SPRESENSE development tools and programming questions, follow Sony’s official guidance to the developer forum.

Product inquiries to IDY

Contact IDY about hardware faults or custom development and customization projects. IDY does not sell iS110B directly. For purchases, use the stores listed on the product page.

iS105B
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iG347B
View details
02 / UPDATE INFORMATION

Update and technical information

Release dates, change summaries and firmware SHA-256 values are available for each product family.

5G EDGE GATEWAYiR800B SeriesiR800B-102
View details
Release date
—
Firmware
No public firmware
Models
iR800B-102

Changes and coverage

Added Japanese and English Rev.1.5 user manuals (Basic configuration). The product catalog remains available.

5G / LTE EDGE GATEWAYiR730B and iR721B SeriesiR730B-001 / -002 / -101 / -102 / iR721B-LTE4 / LTE12
View details
Release date
2024-11-14
Firmware
02.01.15
Models
iR730B-001 / -002 / -101 / -102 / iR721B-LTE4 / LTE12

Changes and coverage

Adds WiMAX + 5G support for iR730B-101, Remote.it support, startup and factory-setting logs, default-band updates for iR730B-101 / -102, and stability improvements.

SHA-256526d9e022f78639752ef216c2579402f43976f3007afc197785aac0c94687ed7
5G USB MODEMiS201B SeriesiS201B-101 / -102
View details
Release date
2025-08-13
Firmware
No public firmware
Models
iS201B-101 / -102

Changes and coverage

The configuration procedure has been updated to align with the latest product firmware.

LTE GATEWAY / LEGACY SUPPORTiR720B SeriesiR720B-LTE6
View details
Release date
2018-07-13
Firmware
IDY.01.01.02
Models
iR720B-LTE6

Changes and coverage

Adds VPN (SSL-VPN) support.

SHA-25642198b0b676eafb39e72fb783958a13541ec786efb32e2cac042f6c450a0032c
LTE ROUTER / CURRENT & LEGACY SUPPORTiR700B LTE / 3G SeriesiR700B-LTE4 / iR700B-LTES / iR700B-LTED / LTEK / 3GD / 3GS / iR700B-LTE4T
View details
Release date
2018-04-10
Firmware
IDY.01.11.06
Models
iR700B-LTE4 / iR700B-LTES / iR700B-LTED / LTEK / 3GD / 3GS / iR700B-LTE4T

Changes and coverage

Includes NTT DOCOMO / au support for iR700B-LTE4, DIN / DOUT scheduling, SoftBank LTE support for iR700B-LTES, and improvements to WWAN monitoring, reconnection, Web UI and remote information collection.

SHA-25675722b8bc7e72b5274ee579985a41b7a8a1a2fe73ae8eec206f85c4ef325fc0d
WiMAX 2+ ROUTERiR700B-WM2PiR700B-WM2P
View details
Release date
2017-03-14
Firmware
UQ.01.09.05
Models
iR700B-WM2P

Changes and coverage

Adds WiMAX 2+ (Cat.6) support and improves WWAN monitoring, reconnection and Web UI behavior.

SHA-2561a889dd36c769de604d6f73adf655b0783b1ee7fd862ddc49200b62e57e48119
03 / SUPPORT & INQUIRY

Contact productsupportContact productsupport

Our team handles product selection, technical specifications, setup, faults, maintenance and missing resources. The inquiry form opens with Support / Maintenance already selected.