SUPPORT / PRODUCT RESOURCES
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Check the model on the product label, then download the applicable firmware, manual or catalog directly. You can also contact IDY here about products, configuration and maintenance.
Select resources by model
Choose the row that exactly matches the model shown on the product label. Each button opens or downloads the resource directly.
Before updating firmware, verify the exact product model and current version.Firmware update precautions＋
Firmware for a different model may prevent the product from operating correctly. Back up the configuration and do not disconnect power during the update.
Update and technical information
Release dates, change summaries and firmware SHA-256 values are available for each product family.
5G EDGE GATEWAYiR800B SeriesiR800B-102View details＋
- Release date
- —
- Firmware
- No public firmware
- Models
- iR800B-102
Changes and coverage
Provides the product overview and key specifications for the iR800B Series.
5G / LTE EDGE GATEWAYiR730B and iR721B SeriesiR730B-001 / -002 / -101 / -102 / iR721B-LTE4 / LTE12View details＋
- Release date
- 2024-11-14
- Firmware
- 02.01.15
- Models
- iR730B-001 / -002 / -101 / -102 / iR721B-LTE4 / LTE12
Changes and coverage
Adds WiMAX + 5G support for iR730B-101, Remote.it support, startup and factory-setting logs, default-band updates for iR730B-101 / -102, and stability improvements.
SHA-256526d9e022f78639752ef216c2579402f43976f3007afc197785aac0c94687ed75G USB MODEMiS201B SeriesiS201B-101 / -102View details＋
- Release date
- 2025-08-13
- Firmware
- No public firmware
- Models
- iS201B-101 / -102
Changes and coverage
The configuration procedure has been updated to align with the latest product firmware.
LTE GATEWAY / LEGACY SUPPORTiR720B SeriesiR720B-LTE6View details＋
- Release date
- 2018-07-13
- Firmware
- IDY.01.01.02
- Models
- iR720B-LTE6
Changes and coverage
Adds VPN (SSL-VPN) support.
SHA-25642198b0b676eafb39e72fb783958a13541ec786efb32e2cac042f6c450a0032cLTE ROUTER / CURRENT & LEGACY SUPPORTiR700B LTE / 3G SeriesiR700B-LTE4 / iR700B-LTES / iR700B-LTED / LTEK / 3GD / 3GS / iR700B-LTE4TView details＋
- Release date
- 2018-04-10
- Firmware
- IDY.01.11.06
- Models
- iR700B-LTE4 / iR700B-LTES / iR700B-LTED / LTEK / 3GD / 3GS / iR700B-LTE4T
Changes and coverage
Includes NTT DOCOMO / au support for iR700B-LTE4, DIN / DOUT scheduling, SoftBank LTE support for iR700B-LTES, and improvements to WWAN monitoring, reconnection, Web UI and remote information collection.
SHA-25675722b8bc7e72b5274ee579985a41b7a8a1a2fe73ae8eec206f85c4ef325fc0dWiMAX 2+ ROUTERiR700B-WM2PiR700B-WM2PView details＋
- Release date
- 2017-03-14
- Firmware
- UQ.01.09.05
- Models
- iR700B-WM2P
Changes and coverage
Adds WiMAX 2+ (Cat.6) support and improves WWAN monitoring, reconnection and Web UI behavior.
SHA-2561a889dd36c769de604d6f73adf655b0783b1ee7fd862ddc49200b62e57e48119Contact us about products,
configuration or maintenance.
Our team handles product selection, technical specifications, setup, faults, maintenance and missing resources. The inquiry form opens with Support / Maintenance already selected.